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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mary A

February 6, 2023

5  out of  5 rating by Mary A
"If you're shopping for home/auto/life insurance, look no further. Carlos has been phenomenal helping us to get the best rate. Not only that, but he also answers ALL of our questions- and there have been lots of insurance questions over the past four years! Just knowing that you have someone in your corner to help you when you really need it is priceless. Carlos and the Jason Rakos team provide that piece of mind. Thank you!"

Lauren Culp

February 1, 2023

5  out of  5 rating by Lauren Culp
"What a wonderful experience! Jessica is a star member of this team! She is so knowledgeable and extremely helpful! Have insurance needs?? Reach out to Jessica!"

Cassie Reyna

January 31, 2023

5  out of  5 rating by Cassie Reyna
"I have been with State Farm since 2016 and it has been smooth sailing! I’m sure everyone there is great but no one can compare to Jessica. She is hands down the best. She makes everything so easy. She makes you feel like you are her only customer with the promptness in which she responds to you and the assurance she provides with any issue/concern you may have. I will stick with Jess as long as she allows me too!"

Steven Schueberg

January 31, 2023

5  out of  5 rating by Steven Schueberg
"Great employees very helpful Very understanding been with this agent for the last six years"

Alisha Pearson

January 31, 2023

5  out of  5 rating by Alisha Pearson
"Im truly happy with the office staff. We have multiple policies with Jason and I have never had any issues. It's wonderful to be able to shoot over a email or a fast phone call and be able to get answers quickly. I completely recommend this office."

Abigail Silva

January 31, 2023

5  out of  5 rating by Abigail Silva
"Jessica is always super helpful whenever I have any questions!"

patrick sanders

January 31, 2023

5  out of  5 rating by patrick sanders
"Jessica Depew goes above and beyond to make sure my insurance needs are met . Thank you for your service"

Shelley C. Williams

November 18, 2022

5  out of  5 rating by Shelley C. Williams
"I absolutely love this insurance company, especially Carlos Garcia, he is always available to help and ensure great service. I highly recommend them."

Dakota Sechrest

November 17, 2022

5  out of  5 rating by Dakota Sechrest
"Very friendly and always willing to help at a moments notice . Couldn't be happier with my experience"

alisha enochs

November 17, 2022

5  out of  5 rating by alisha enochs
"Always a great response when I need assistance! Great customer service! Feels like family!"

Matt Dugan

November 10, 2022

5  out of  5 rating by Matt Dugan
"Jason Rakos and his staff are friendly and knowledgeable. Definitely recommended a go to"

Jasmine Burris

October 20, 2022

5  out of  5 rating by Jasmine Burris
"Great staff, very helpful and communicative!"


October 20, 2022

5  out of  5 rating by TheStanojevich
"This is a great group of insurance professionals! Many family and friends of mine are doing business with them and will continue to do business with them for a long time ! Great work guys !!"

Scott Born

October 20, 2022

5  out of  5 rating by Scott Born
"Jason is a wonderful agent great staff at their location I don't know why I waited so long to get State Farm love the insurance love the people definitely recommend Jason rakos state farm. very reasonably priced also..I am definitely a happy customer"

Ernesto V

October 20, 2022

5  out of  5 rating by Ernesto V
"I transferred from a different State Farm Agent because of the customer service provided by Carlos G. Highly recommended."


September 27, 2022

5  out of  5 rating by Charlie
"Jessica’ s service is unmatched! She was so helpful and knowledgeable when it came to every different kind of insurance. She took the time to answer all of my questions and got me the best rate possible! I appreciate all you did to help me and my family!"

Ryan Merrill

September 8, 2022

5  out of  5 rating by Ryan Merrill
"Great service."

E Gonzalez

September 8, 2022

5  out of  5 rating by E Gonzalez
"This office gives Great service and they are very reliable!!"

Jessica Pruitt

August 5, 2022

5  out of  5 rating by Jessica Pruitt
"Carlos goes above and beyond for his customers! I couldn’t ask for a better insurance agent. He is the first person I recommend to all my friends and family. If something is needed he will make sure it is taken care of. His hard work doesn’t go unnoticed. I am beyond grateful for his services!"

Rosie Garcia

August 2, 2022

5  out of  5 rating by Rosie Garcia
"Carlos always gives 100 percent to his customers! If you want excellent customer service..State Farm is the place for you!"

Kevin Culver

August 2, 2022

5  out of  5 rating by Kevin Culver
"Fantastic. That word gets thrown around a lot but it really does apply to the ENTIRE Jason Rakos State Farm team. When my wife and I were initially looking to change insurance providers, at no time were we expecting to be able to afford the type of coverage, piece of mind and customer service that we would ultimately get with the Rakos State Farm Team at such a FANTASTIC price. Not only were we able to lower our overall insurance costs but also lower our bill at the same time which we thought would be unrealistic with such a reputable and national brand as State Farm. I wasn't expecting to have such a truly FANTASTIC experience while doing something so trivial as changing insurance providers but I am truly glad that we we made the change and that we get to experience truly high end customer service and quality professionalism!"

Kenny Kurpela

July 12, 2022

5  out of  5 rating by Kenny Kurpela
"Great staff and awesome rates! You won’t find better customer service. I would highly recommend Jason for all your insurance needs."

Nick Rakos

July 1, 2022

5  out of  5 rating by Nick Rakos
"Jason Rakos State Farm office is where it’s at for your insurance needs in NWI! Every time I call a helpful voice answers first ring! They Make It Happen and Make It Easy! Call Today!!"

Danny O'Bannon

June 29, 2022

5  out of  5 rating by Danny O'Bannon
"Been with Jason Rakos for a years now. I can say that as long as he and his great staff of people around him are in the insurance biz, I will stay a loyal customer. Jessica D. makes it seem like less of a process and feel more like a welcome to the family! That means more than the great rates I get, but those help too! Recommend them for home, auto, life, and if I buy a boat, that as well."

Rich Garcia

June 29, 2022

5  out of  5 rating by Rich Garcia
"Great customer service!"