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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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GG

August 6, 2026

5  out of  5
rating by GG
"You always talk about a great restaurant or new store but in my opinion you hardly ever discuss how great your car insurance company is. This Statefarm has been the Best I’ve had and I’ve been through a few. Best rates to start and consistently check up to see or just let you know that they brought your rates down. Jason Rakos Statefarm is a must check out. Ask for Carlos also. Great guy. Will move mountains to get you the best."
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Michael Benninghoff

August 6, 2026

5  out of  5
rating by Michael Benninghoff
"The team at this office is fantastic. Whether it’s request for policy Information or requesting help with a claim, they are always fast to respond."
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Tara G

August 6, 2026

5  out of  5
rating by Tara G
"Jessica was so knowledgeable and extremely helpful. She talked through all of my options and worked with me to find a solution that will work for my situation. Highly recommend."
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Renee Sherman

August 6, 2026

5  out of  5
rating by Renee Sherman
"Jessica Depew was so kind and helpful! Any questions I had she didn’t hesitate to answer in a timely manner. Thank you Jessica for taking the time to talk with me and deliver quotes! State Farm has a true gem employee!"
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Bashar Kazanji

August 5, 2026

5  out of  5
rating by Bashar Kazanji
"I’ve only had a good experience at this State Farm location with Jason, Carlos and the rest of the State Farm team. Always treating me like family, addressing my needs and constantly available whenever I have questions about my coverage or need to file a claim."
We responded:
"Thank you Bashar, We appreciate your business! "
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Julianne Trevino

July 22, 2026

5  out of  5
rating by Julianne Trevino
"Amazing service! I have used them for over a decade and couldn’t be happier. A few years ago we had to replace our roof and this team helped me tremendously. Also, more recently I was involved in a hit-and-run accident and they were there for me every step of the way."
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Frank Kowalski

July 22, 2026

5  out of  5
rating by Frank Kowalski
"I have been using Jason for about 5 years now and always been great service and great pricing . Thank you for all you help"
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Denise DeReamer

May 6, 2026

5  out of  5
rating by Denise DeReamer
"Jason and Calos are the best. Anytime I need anything they are on top of it and go way beyond to help."
We responded:
"Thank you Denise, we appreciate your business!
Tell your friends about us!"
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Carmen Padgitt

October 30, 2025

5  out of  5
rating by Carmen Padgitt
"We switched from Allstate to State Farm with Jason who not only gave us a better price but made everything very easy. He is also very prompt in answering any questions we have had. Overall our experience with him has been great."
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Bonita Walls

October 30, 2025

5  out of  5
rating by Bonita Walls
"Great staff! Awesome agent! Very friendly and helpful! Wouldn't trade them for the world!!!"
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billy januska

October 29, 2025

5  out of  5
rating by billy januska
"I’ve had an outstanding experience working with Jason Rakos and his team at State Farm. Jay is always available, pleasant, and truly dedicated to his clients. He takes care of every issue promptly and never makes you feel rushed. Your needs always come first.

Beyond being a top-notch insurance agent, Jay has also been a loyal friend for many years. His integrity, kindness, and genuine care extend far beyond business. It’s rare to find someone who combines professionalism with such personal commitment.

If you’re looking for someone you can trust both personally and professionally, I highly recommend Jason Rakos at State Farm!!!!"
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Melissa Caballero

October 29, 2025

5  out of  5
rating by Melissa Caballero
"Great staff! Great Agent! Always helpful and professional! Highly recommend if you're needing insurance"
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Sequoia Giganteum

September 30, 2025

5  out of  5
rating by Sequoia Giganteum
"I have been a Jason Rakos State Farm customer for 2 years. My agent Carlos T has always very responsive and helpful to my many questions! My experience with them has always been positive. I get why they are the Best in the region!!"
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Karen Kirmani

September 30, 2025

5  out of  5
rating by Karen Kirmani
"Amazing staff and very responsive to our personal and business policies!"
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Tony Norman

September 11, 2025

5  out of  5
rating by Tony Norman
"Jason and Carlos are great to work with. Always responsive and working to get better rates and policies. Been with them for over 6 years now and recommend them to all my family and friends. Thanks Team!"
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Mike Rowe

July 10, 2025

5  out of  5
rating by Mike Rowe
"I’ve been with the Jason Rakos - State Farm Insurance Team for over 10 years. My experience with them has always been positive. They’re the best in The Region!"
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william fowle

July 9, 2025

5  out of  5
rating by william fowle
"Agent Jason Rakos and team are a great insurance company. Always there to answer questions or concerns and I give them 5 stars bc of this."
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Robert Taylor

June 21, 2025

5  out of  5
rating by Robert Taylor
"A first class operation"
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Ricardo Suarez

June 20, 2025

5  out of  5
rating by Ricardo Suarez
"Great experience working with Carlos and Jason. Very helpful!"
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Orestila Ochoa (Tila)

June 7, 2025

5  out of  5
rating by Orestila Ochoa (Tila)
"Carlos made the process very easy and help me ensure the motorcycle promptly."
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Joe C

June 6, 2025

5  out of  5
rating by Joe C
"Jason and his team were amazing! They helped insure my home and auto on short notice, going above and beyond to make sure I was completely satisfied. Their professionalism, efficiency, and dedication are unmatched. Highly recommend—thank you for outstanding service!"
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Titus Rodes

June 6, 2025

5  out of  5
rating by Titus Rodes
"I truly appreciate everything Jason and the State Farm team do for me and my family. They’re always quick to respond and provide immediate support whenever I need it. Hands down the best office in NWI — highly recommend!"
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Kerrin Williams

April 18, 2025

1  out of  5
rating by Kerrin Williams
"I have reached out multiple times and received no response to cancel my policy. I have never had an agent that was this unresponsive. I am being charged for renter’s insurance for an apartment I no longer live in. I switched insurance companies because of this."
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Sarah

January 8, 2025

1  out of  5
rating by Sarah
"I would give zero stars if I could. Carlos is the worst agent I have ever worked with. Months after changing agents, I’m still suffering from his mistakes and lack of complete competency. First, he never changed my address from Indiana to Illinois when I moved…when I specifically asked him to do so. And now Illinois insurance companies won’t offer me coverage because of prior cracked windshield claims that were not my fault. Second, I asked him for months and months about event insurance coverage for our wedding. I had to bother him repeatedly to finally look into it, and when he did follow up, the insurance coverage he provided wasn’t sufficient enough. I had to rush last minute before our wedding to find different event coverage from an outside company. I can’t find a single insurance company who’s willing to offer car insurance based on claims that aren’t all my fault, all because Carlos insisted, changing my address wasn’t a big deal."
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Alycia Caparelli

March 30, 2024

5  out of  5
rating by Alycia Caparelli
"Five stars for sure! Sending a high-five to this Agency!!!"